Nairobi, Kenya

The Health Informatics & Electronic Health Records Management Training Workshop develops practical skills in electronic patient records, clinical documentation, digital health workflows, health data quality, interoperability and information security. Designed for healthcare professionals, medical records officers, health information managers, hospital administrators and health IT personnel, the training focuses on improving patient information management, strengthening reporting and supporting effective implementation of electronic health record systems.

The workshop also addresses the practical challenges of transitioning from paper-based records to electronic systems, including workflow redesign, user training, system adoption, data migration, access controls and system performance monitoring. Practical exercises use sample patient records and simulated healthcare workflows to develop skills in electronic record management, data validation, reporting and health information system evaluation. The training can be adapted to hospitals, clinics, laboratories, public health programmes, county health departments and other healthcare organizations implementing or improving digital health systems.

Course objectives

  • Explain the principles and applications of health informatics in modern healthcare.
  • Develop an electronic health records management improvement plan for a healthcare facility.
  • Identify opportunities for automation and responsible use of AI in health informatics.
  • Evaluate EHR usability, system performance and data management workflows.
  • Support the migration from paper-based records to digital health systems.
  • Generate clinical, administrative and public health reports from electronic health information.
  • Apply appropriate confidentiality, privacy, access control and cybersecurity practices.
  • Explain interoperability and the exchange of health information across different systems.
  • Conduct data quality checks and maintain accurate, complete and reliable electronic records.
  • Apply health information standards and coding principles to improve data consistency.
  • Manage digital patient registration, clinical documentation and record retrieval.
  • Describe the architecture, functions and components of electronic health record systems.

Who should attend

Health information management officers, medical records officers, health records technicians, hospital administrators, clinical officers, nurses, medical practitioners, health informatics professionals, health IT personnel, health data analysts, laboratory information officers, billing and claims personnel, health programme managers, monitoring and evaluation professionals, public health officers, digital health project coordinators, healthcare quality assurance officers, county health department personnel, healthcare consultants and postgraduate students in health informatics and health information management.

Course content

  • Module 1: Foundations of Health Informatics Definition and scope of health informatics, clinical and administrative applications, health information lifecycle, digital transformation in healthcare, health information systems architecture, paper-based vers
  • Module 2: Electronic Health Records Architecture and Functionality Electronic health records versus electronic medical records, core EHR components, patient registration and identification, patient demographics, encounter management, clinical documentatio
  • Module 3: Patient Registration and Electronic Record Management Patient identification and unique identifiers, demographic data capture, duplicate patient records, patient matching and record linkage, appointment management, admission and discharge workfl
  • Module 4: Clinical Documentation and Digital Workflows Clinical history and examination, diagnosis documentation, medication and treatment records, nursing notes, vital signs, progress notes, electronic prescriptions, laboratory and imaging requests, clin
  • Module 5: Health Information Standards, Coding and Classification Standardized clinical terminology, diagnosis coding principles, ICD classification, procedure and service coding concepts, medication terminology, clinical data dictionaries, structured ver
  • Module 6: Health Data Quality and Records Integrity Accuracy, completeness, consistency, timeliness and validity, data validation rules, missing information, duplicate records, incorrect patient identification, inconsistent clinical entries, data reconcil
  • Module 7: Health Information Systems Integration and Interoperability Interoperability principles, exchange of patient information, integration of EHRs with laboratory and pharmacy systems, radiology information, billing and insurance systems, health info
  • Module 8: Privacy, Confidentiality and Health Information Governance Confidentiality of patient information, consent and lawful data processing, role-based access control, user authentication, minimum necessary access, record access logs, information-shar
  • Module 9: Cybersecurity and Business Continuity in Digital Health Common cybersecurity threats, phishing and social engineering, malware risks, password management, multifactor authentication, device security, encryption concepts, backup and recovery, dow
  • Module 10: Digital Health Reporting and Analytics Clinical and administrative indicators, patient attendance and service utilization, diagnosis and disease reporting, bed occupancy and patient flow, medication and laboratory reporting, data extraction and
  • Module 11: Electronic Health Records Implementation and Change Management Needs assessment, stakeholder engagement, requirements gathering, workflow mapping, software selection criteria, infrastructure readiness, implementation planning, data migration, u
  • Module 12: Health Information Systems in Public Health Routine health information systems, facility-level reporting, disease notification, surveillance integration, immunization records, maternal and child health information, chronic disease management, r
  • Module 13: Specialized Health Information Systems Laboratory information management systems, pharmacy information systems, radiology information systems, hospital information systems, telemedicine platforms, patient portals, electronic prescribing, health
  • Module 14: Emerging Technologies in Health Informatics Artificial intelligence in healthcare, clinical decision support systems, automated documentation, digital patient engagement, remote patient monitoring, mobile health applications, health data intero
  • Module 15: Practical EHR Management and Capstone Project Registering a simulated patient, creating and updating electronic records, documenting clinical encounters, reviewing medication and laboratory information, identifying duplicate records, conducting

General notes

  • Practical Exercises and Expected Outputs Register simulated patients — patient registration and identification records, create electronic clinical encounters — completed clinical documentation, identify duplicate patient records — duplicate record reconciliation report, review sample records for missing information — health data quality audit, classify selected diagnoses using an appropriate coding reference — coded diagnosis worksheet, map patient information exchange between systems — interoperability workflow diagram, develop role-based access rules — access control matrix, prepare a backup and downtime procedure — business continuity checklist, analyze facility service data — health information performance report, create a digital health dashboard — healthcare service dashboard, assess paper-to-digital transition requirements — EHR implementation readiness assessment, complete the capstone project — electronic health records management improvement plan.
  • Recommended Software and Tools Excel, SQL, Power BI, DHIS2, OpenMRS, OpenEMR, Bahmni, KoboToolbox, REDCap, hospital information systems, electronic medical record systems, laboratory information management systems, HL7 FHIR tools, ICD classification resources, SNOMED CT resources, enterprise AI tools.
  • Training Methodology The workshop combines expert presentations, demonstrations of electronic health record workflows, guided practical exercises, simulated patient record management, data quality audits, health information case studies, group discussions and an applied capstone project. Participants work with sample or synthetic patient information rather than identifiable patient records. Exercises can be adapted to the software and workflows used by the participating organization, including public-sector health information systems, private hospital platforms and open-source EHR solutions.
  • . Expected Learning Outcomes Participants will develop practical skills in electronic patient registration, clinical documentation, record retrieval, data quality assurance, health information reporting and secure management of digital patient information. They will also understand how EHRs integrate with laboratory, pharmacy, billing and public health reporting systems; how interoperability improves continuity of care; and how effective governance, user training and cybersecurity support reliable digital healthcare operations. By the end of the workshop, participants should be able to recommend improvements to electronic records workflows and contribute to the implementation, management or evaluation of digital health systems within their organizations.
  • electronic health records training, EHR management workshop, electronic medical records training, digital health systems, health information management training, hospital information systems, health data quality, healthcare interoperability, medical records management, digital health implementation.

Frequently asked questions

The workshop is suitable for medical records officers, health information managers, clinicians, nurses, hospital administrators, health IT personnel, health data analysts and professionals responsible for digital health systems.
An electronic medical record (EMR) generally refers to a digital patient record within a particular clinical practice or facility. An electronic health record (EHR) is commonly designed to support a broader longitudinal view of a patient's health information and exchange information across care settings, depending on system capabilities.
Yes. Participants practice simulated patient registration, clinical documentation, record management, data quality assessment, access control and reporting workflows.
Yes. The training covers confidentiality, access permissions, secure authentication, audit trails, backup procedures, incident response and responsible handling of health information.
Depending on the course arrangement, examples may include OpenMRS, OpenEMR, Bahmni, DHIS2, REDCap, Excel, SQL and Power BI, alongside relevant electronic health records and hospital information systems.
Expected outputs include a data quality audit, patient record reconciliation report, access control matrix, business continuity checklist, health information dashboard and EHR implementation or improvement plan.
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